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Donut helps us connect new members and volunteers.
Donut helps us connect new members and volunteers.
(click image to go to site)
Donut is a Slack app that integrates with our members to create unique message workflows connecting people around tasks. These are broken into different types, such as Onboarding, 1-on-1s, Mentorship and Pairing (see below), but can basically be thought of in the same way as a drip email campaign or other automatic reminder for just about any task you can think of.
We have free use of the Premium plan as a result of our Nonprofit status and by asking nicely after explaining how it can help us connect our members, given our mission. In exchange for this, we list Donut as a supporter on our website and integrate small amounts of messaging about it in our workflows.
You can see more at the links below, your check out the Donut Help Center.
The rest of this page explores Donut features and capabilities.
The rest of this page explores Donut features and capabilities.
Onboarding
(click image to go to site)Onboarding
The Onboarding capability allows for key dates (end of Week 1, etc.) to be timed out with specific messages, links and other information, as well as surveys and feedback. The webpage (click image above) has examples.
This can be used for both new members of the DEF Community as well as new volunteers, with individuals able to add themselves to a simple list and then be imported to start the workflow, or be automatically added based off certain criteria.
Beyondboarding
(click image to go to site)Beyondboarding
Beyondboarding takes the same tools used to bring continuous engagement and feedback in Onboarding and continues to cultivate feedback and connections over longer periods of time.
This is available to any group or custom workflow we desire, and is likely most suitable for LT members, volunteers and Agora leads, with whom long-term engagement and feedback is key.
1-on-1s
(click image to go to site)1-on-1s
A tool that would make sense among volunteers, including LT members, this creates routine reminders and agenda items for one-on-one check-ins. It structures those engagements to be more focused, while also ensuring the don't get missed in and among our busy schedules.
Mentorship
(click image to go to site)Mentorship
Available to any group composition or size we want, this is a very widely applicable capability that could work well inside of a topic channel (such as #machine-learning) or even a self-selecting group of people with a common goal (such as a women-only mentorship group).
Lottery Program
(click image to go to site)Lottery Program
As the image indicates, this allows for a group of people to be randomly chosen to engage with a single individual. It could pair well with the #ama channel or a different purpose, as use is not limited to the Executive Director.
Pairing
(click image to go to site)Pairing
We have tried this particular tool (which was available in the free version) several times, but without much success. It is likely that we would see better results by integrating it with an opt-in list fed by Zapier and Google Forms.
Silo Destruction
(click image to go to site)Silo Destruction
Although the need to break down silos may seem silly, at first, this tool could be used to link Agoras or topic channels. That said, it carries the same potential for limited impact as the Pairing tool and should be evaluated.
Looking for more tips and tricks? Check out the Donut videos below.
Looking for more tips and tricks? Check out the Donut videos below.
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